Make Up Lesson Policies
Please note the changes to our Make-up Lesson Policy as of November 1st, 2019
For lessons cancelled more than 10 days prior to the lesson, no cancellation fee will apply. Make up lessons must be used within 30 days for the cancelled lesson.
For lesson cancelled between 10 and 2 days prior to the lesson, a $10 cancellation fee will apply. A make-up lesson will be granted and must be used within 30 days for the cancelled lesson.
For lessons cancelled within 48 hours of the scheduled lesson, the online system will not allow you to cancel the lesson. You will be required to email ([email protected]) to cancel the lesson. For these cancellations, a $20 administration fee will apply. Make up lessons must be used within 30 days for the cancelled lesson.
Failure to cancel a lesson before the lesson begins is considered a "no show", and no make up will be granted
If you are off due to medical reasons, you will have 30 days from the day you are cleared to ride ( Dr note will be required)
We DO NOT offer Make up lessons for Make up lessons. Once a Make up lesson is scheduled, it cannot be rescheduled.
Practice Ride Policies
We do not offer make up rides for practice rides. If extenuating circumstances are present, please email us to let us know and we MAY be able to accommodate a practice ride make up date however it may be on a different horse.